All deposits for services are NOT REFUNDABLE. When you reserve a date and time with us, we block that time and equipment for you or your organization. Many times we must turn away other clients because we have reserved that time, staff and equipment for you and you alone. In the very unlikely event that WE need to cancel of course you will be afforded the opportunity to either receive a full cheerful refund or reschedule.
In the event of rain, we will be pleased to reschedule your event to another time as long as you have notified us at (716) 995-4022 prior to delivering your rental or event equipment.